Shipping policy
Shipping Policy
Contact information
MM Collectibles
Business address: 13 The Pyghtle, Northampton, NN6 0LG, United Kingdom
Email: info@mmcollectibles.co.uk
Phone: 07905 078143
Order Processing All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
Free Shipping (UK only) We offer free standard shipping on UK orders of £40 or more. This offer does not apply to international orders.
Domestic Shipping (UK) We ship within the United Kingdom using Royal Mail, Evri and Relay. Estimated delivery times are 2–5 business days after dispatch.
International Shipping We ship to selected international destinations using Royal Mail and Evri international services. Available destinations and shipping charges are shown at checkout. International shipping is charged separately and is not included in our UK free-shipping offer. Estimated delivery times vary by destination, typically 7–21 business days after dispatch.
Please note that international orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.
Lost or Damaged Parcels If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@mmcollectibles.co.uk and we will do our best to resolve the issue promptly.
Our Packaging Promise
At MM Collectibles, we believe in supporting the circular economy wherever possible. That’s why some orders may arrive in clean, sturdy boxes that have been carefully reused rather than sent to waste. Every parcel is still packed securely and with care — the packaging may have had a previous life, but your collectible will always be properly protected. Learn more about the circular economy https://www.ellenmacarthurfoundation.org/
